Customer Service

Resort Information

2501 Great Wolf Drive
Mason, OH 45040

Reservations: 800.913.9653
Resort Direct: 513.459.8885
Fax: 513.459.8884

 

The call center phone line is open 7 days a week 7:00 AM – 11:00 PM Central Standard Time.

The chat line is open 7 days a week 7:00 AM – 9:00 PM Central Standard Time.

 

Directions

From Detroit, MI and Toldedo, OH (North):
Take I-75 south to I-275 east (exit 16) towards Columbus, to I-71 North. Follow I-71 to exit 24 (Western Row Rd). Continue straight off the exit onto Kings Island Drive. Great Wolf is on the right hand side.

From Columbus, OH (East):
Take I-70 W/I-71 S to OH-741 S/Kings Mills Rd in Mason. (exit 25) Turn left and follow OH-741 S. Continue straight onto Kings Island Drive. Great Wolf is on the right hand side.

From Louisville, KY and Cincinnati, OH (South):
Take I-71 north to exit 24 (Western Row Rd). Continue straight off the exit onto Kings Island Drive. Great Wolf is on the right hand side.

From Indianapolis, IN (West):
Take I-74 east to I-275 north towards Dayton to I-71 north to exit 24 (Western Row Rd). Continue straight off the exit onto Kings Island Drive. Great Wolf is on the right hand side.