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The water park will be open
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Suite balconies and select resort attractions are currently inaccessible during our lodge refurbishment project. Learn More

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Things To Do & Our Services

Dining
Dining
Delight every member of your family by choosing from so many options.
Attractions
Attractions
Enjoy family time together outside the water park at our various attractions.
Events
Events
Join us throughout the day for free, fun and engaging family events.
Health and Safety
Health and Safety
Stay safe while you play with our Paw Pledge!
Customer Service
Customer Service
Find the answers you need with more information.

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Frequently Asked Questions

How are you handling the state travel restrictions?

We support governmental efforts being made to slow the spread of the COVID-19 virus, and we have extensive protocols in place to safeguard our guests and pack members through our Paw Pledge – but it’s difficult for us to enforce quarantine measures as we are unaware how long a guest has been in the state before arriving at our resort. We do ask our guests to honestly and accurately complete the wellness questionnaire prior to arrival, which includes direction to move or cancel their reservation if a member of their party is feeling unwell, may have been recently exposed to COVID-19, or has been directed to currently quarantine.

Will my family be required to wear face masks during our stay?

As part of our Paw Pledge program to safeguard our guests and pack members, we now require all guests ages 2 and older to wear a face covering that fully covers their nose and mouth and secures under their chin while visiting our resorts. Guests are required to wear a face covering in all public areas of the resort except while dining, visiting outdoor areas where a physical distance of six feet is maintainable, or when actively enjoying the water park attractions.

Do I need to bring a mask with me, or is one provided?

To ensure a proper fitting face covering that covers the mouth and nose and fits snuggly around the chin, we strongly recommend guests bring a face covering from home. If you forget to bring a face covering to the lodge, you can obtain one complimentary from the front desk or other select locations in the resort.

Why do you not enforce wearing masks in the water park?

We strongly encourage the use of a face covering when not actively enjoying the attractions in the water park, however, the CDC, along with state and local health officials, agree that face coverings should not be worn when in the water.

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