We established our Paw Pledge program to promote the health, safety and wellbeing of our guests, pack members and community. The Paw Pledge protocols put into place during the pandemic have helped us provide a healthy and safe environment while families play together at our resort. We continuously monitor pandemic conditions, and will consider updates to our policies based off the latest guidance from federal, state and local health experts. At our resorts, you will discover:
Please postpone your visit if anyone in your party recently experienced a fever, ailment, or any symptoms consistent with COVID-19. We have options available for guests who need to change their reservation due to family illness, so please err on the side of caution if someone’s health status is questionable and stay home. Guests visiting the resort acknowledge there is an inherent risk in exposure to COVID-19 in any public venue.
In accordance with recent CDC guidance, face coverings are no longer required at our resort. This applies to all guests.
Our pack members are allowed to follow the updated CDC guidance which makes face coverings optional, unless there are state/local guidelines that requires employees to wear face masks.
No, we trust our guests to postpone their visit if anyone in their party recently experienced a fever, ailment, or any symptoms consistent with COVID-19.