We require the use of face coverings in all public areas of our resort, regardless of vaccination status, for all guests 5 years of age and older, except while dining or when actively enjoying the water park attractions.
Acceptable face coverings must have at least two layers, fully cover the nose and mouth, secure under the chin, and fit snuggly along the sides of the face. Face coverings should not require the use of hands to hold in place, it should secure using ear loops, ties, or elastic bands. Face masks with exhalation valves, made with mesh material, cloth bandanas, veils, and costume masks are not acceptable. A similar face covering policy will apply to our pack members at the resort.
We appreciate your support of this initiative, as well as other protocols put into place as part of our Paw Pledge program to ensure the health and safety of our guests and pack members while they play together at our resort.
Great Wolf Lodge is committed to keeping families safe as they play together at our resorts. As part of our company-wide Paw Pledge Program, we partnered with medical experts, public health officials, sanitizations specialists, and industrial engineers to develop new procedures that focus on disinfection and sanitization, physical distancing, personal protection, and minimizing surface interactions in all guest areas across the resort.
Please postpone your visit if anyone in your party recently experienced a fever, ailment, or any symptoms consistent with COVID-19. We are waiving fees for reservation changes due to family illness, so please stay home and err on the side of caution if someone’s health status is questionable. Guests visiting the resort acknowledge there is an inherent risk in exposure to COVID-19 in any public venue.
All guests ages 5 and older, regardless of vaccination status, are required to wear a face covering in all indoor public areas of the resort, except while dining or when actively enjoying the water park attractions.
Great Wolf Lodge does not independently verify vaccination status of our guests. Instead, we trust our guests to comply with the requirements of our policy and to ensure members of their party, including children 5 and older, wear face coverings.
Consistent with CDC guidelines, we require all guests to maintain physical distancing while at our resort and continue to have physical distancing markers throughout the resort for our guests’ convenience.
Yes, a wellness questionnaire must be completed prior to checking into our resort. You will receive the questionnaire via email the day before your scheduled arrival date and we highly recommend you complete the form before arriving at the resort to not delay the check-in process.