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Frequently Asked Questions

Top 10 Questions

How long is the birthday party and how much time do we have in the waterpark?

Your dedicated party space is reserved for 1.5 hours. Most party guests stay in the water park about 3 hours, but there is no required end time--everyone with water park wrist bands can use the water park until it closes for the day.

Is the party space private?

You will have a reserved section in our restaurant for your group with dedicated servers for your party.

Do the Party Pro and Party Quest birthday options include water park access?

No, Party Pro and Party Quest do not include water park access. Waterpark Warrior is the only birthday option that includes water park access.

What is the cost for adding more than 10 guests?

Additional guests start at $40/person, depending on the party date. Spectators and infants/toddlers that are not swimming can be added for no extra cost, but they will not have access to the water park nor extra food and drinks. The total guest count including while in the water park must have at least a ratio of 1:4 adults to children.

When is my final guest count due?

You'll need to submit a guest count to reserve the party date and time. You may adjust your guest count until 7 days before your party.

What's the total cost?

The total cost includes a service charge and taxes, and is displayed during the payment step of the booking process.

When can I cancel the party if needed?

For parties booked more than 7 days in advance, you may cancel within 72 hours of making your reservation to receive a full refund. Parties booked less than 7 days in advance require payment in full at time of making the reservation.

Does the birthday child need to be included in the guest count?

Yes, the birthday child needs to be included in the guest count. The guest count includes all adults and children in attendance and must have at least a ratio of 1:4 adults to children.

Should I include family or friends who are not going to play in the water park in the party guest count?

Any guest who expects to enter the water park, even if not actively playing, must have a wristband. In order to receive a wristband, a guest must be part of the final guest count.

Can I reserve an overnight room with a discount?

There are no special room discounts offered for birthday parties at this time, but you'll always find the best room offer available on our Deals page.