As part of our Paw Pledge program to safeguard our guests and pack members we now require all guests, ages 2 and older, to wear a face covering that fully covers their nose and mouth, and secures under their chin, while visiting our resorts. Guests are required to wear a face covering in all public areas of the resort except while dining, visiting outdoor areas where a physical distance of six feet is maintainable, or when actively enjoying the water park attractions.
We appreciate your support of this initiative, as well as the other protocols put into place as part of our Paw Pledge commitment to ensure the health and safety of our guests and pack members while they play together at our resort.
Great Wolf Lodge is committed to keeping families safe as they play together at our resorts. As part of our company-wide Paw Pledge Program, we partnered with medical experts, public health officials, sanitizations specialists, and industrial engineers to develop new procedures that focus on disinfection and sanitization, physical distancing, personal protection, and minimizing surface interactions in all guest areas across the resort.
Please postpone your visit if anyone in your party recently experienced a fever, ailment, or any symptoms consistent with COVID-19. We are waiving fees for reservation changes due to family illness, so please stay home and err on the side of caution if someone’s health status is questionable. Guests visiting the resort acknowledge there is an inherent risk in exposure to COVID-19 in any public venue.
To validate our procedures and ensure everything we’re doing represents the highest health and safety standards, we’ve consulted with experts.
Our procedures to maximize guest safety have been reviewed and endorsed by a team of COVID-19 medical experts.
We partnered with Chainalytics, a supply chain and industrial engineering firm, to establish guest flow and capacity standards to maintain social distancing.
To ensure a CleanPLUS Experience, we convened with experts from Procter & Gamble to review cleaning and sanitization operations, equipment and products that are proven to clean, sanitize and disinfect. A CleanPLUS Experience means that we have identified:
The CleanPLUS experience ensures high standards in cleaning and disinfecting across all areas of the lodge.