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Safety Guidelines

For your maximum safety and enjoyment while visiting our waterpark, please keep the following guidelines in mind.


Please obey the lifeguards at all times.  They are staffed so that you may experience our rides to the utmost enjoyment while remaining safe.
For your safety, the facility routinely conducts drills and Vigilance Awareness Training using under water mannequins and live actors to simulate emergency situations.  Don’t be surprised to see our lifeguards identifying and rescuing a lifelike mannequin rescue doll as this type of training prepares our lifeguards to better respond should an actual emergency occur.  For further information, see a waterpark manager.


The waterpark is exclusive to our guest use only.  Wristbands must be worn by anyone ages 3 and over entering the waterpark – no exceptions.

General Rules That Apply Throughout the Waterpark:

  • Please obey the rules provided by signs and staff.
  • Parents:  your child’s safety is a shared responsibility.  Lifeguards are provided for monitoring the safety of all guests and should not be considered supervision for your child. 
  • Children under the age of 18 should be accompanied by a supervising adult at all times.
  • Breakable containers, coolers, and carry-in food or beverages are prohibited.
  • Towels must stay in the waterpark
  • Proper swim attire is required.  Denim and suits with rivets, buckles or zippers are not permitted.
  • Diaper wearing guests are asked to wear a protective swim diaper.  Please see a Pack Member for assistance.
  • Diaper changing facilities are located in the locker rooms.  Please do not use public areas.
  • Parents: take children to the restroom often.  Polluting pools causes an unhealthy condition.  Do not pee or poop in the pool. 
  • To keep our pools clean for everyone, please shower before and after using the pool.
  • Diving is not allowed in any pool.
  • U.S. Coast Guard approved life jackets are permitted.  All other inflatable devices are prohibited.  Courtesy life jackets are provided on a first come basis and must remain in the waterpark. 
  • Guests less than 48 inches tall and weak or non-swimmers should wear a life jacket.
  • Children under the height restriction may not ride on the slides with an adult (may not ride on the adult’s lap)
  • Great Wolf Lodge is not responsible for items lost, damaged or stolen.  Lockers are available for rent.
  • Guests with physical challenges should see the Aquatics Manager on Duty for assistance.  Wheelchairs and other devices can be utilized for access to the attractions but must be removed from water over 6 inches deep so as not to create an entrapment hazard for other guests.
  • Additional rules may vary for each attraction and are posted at each location.
  • For your safety, you should be in good health to ride. Only you know your physical conditions or limitations. If you suspect your health could be at risk for any reason or you could aggravate a pre-existing condition of any kind, DO NOT PARTICIPATE!
  • There are inherent risks in the participation in or on any amusement ride or attraction. You have a duty to exercise good judgment and act in a responsible manner while participating on the ride or attraction and to obey all oral and/or written warnings. You also have a duty to properly use all ride or attraction safety equipment provided.

 

Chinook Cove (Activity Pool)

  • Parents should accompany small children and weak or non-swimmers should wear a life jacket 
  • Running, diving, rough play and splashing are not permitted
  • Climbing over center wall is prohibited
  • Flippers, snorkels, or toys are not allowed in the pool
  • Do not shoot basketballs from outside the pool or designated area
  • Please do not “slam dunk” the ball or hang on the nets or rims
  • Do not stand on the floats.  Excessive tipping or rocking is prohibited.

 

Big Foot Pass

  • The Lily pads are a one-way activity and only one guest at a time per Lily pad
  • Guests under 48” tall should be accompanied by an adult and wear a life jacket
  • No climbing on ropes
  • Guests must exit water area immediately after falling off pads (Guests cannot get back on or swim in this area)

 

TotemTowers(Body Slides)

  • One rider on slide at a time
  • Guests must be 42” tall to ride or supervised by an adult and able to maintain the proper riding posture
  • Guests must ride feet first lying down with arms crossed over chest
  • Exit splash pool quickly to the sides
  • Life jackets are permitted on this ride
  • No sandals/shoes are permitted
  • Guests are not allowed to sit at the end of the slide

 

AlbertaFalls(Tube Slide)

  • Guests must be at least 42” tall to ride or accompanied by an adult and able to maintain the proper riding posture
  • Correct riding position requires guests to sit in the hole with feet on top of the tube
  • Single tube, one rider only.  Double tube, no more than two riders.
  • 250 lbs maximum on a single inner tube, 400 lbs maximum on a double tube
  • Guests must exit splash pool quickly; steps for exit only (entering/sitting not allowed)
  • Life jackets are permitted on this ride

 

Howling Wolf (toboggan-style ride)

  • Guests must be at least 48" tall or accompanied by an adult and able to maintain the proper riding posture
  • Correct riding position requires guests to be seated in the tube, facing forward in the direction of travel
  • Exit splash pool quickly to the sides
  • Guests are not allowed to sit at the end of the slide

 

Cub Paw Pool (Kiddie Pool)

  • Guests must be 48” tall and under to play unless accompanied by a child
  • Water toys and furniture are not allowed in zero-depth pool

 

Whooping Hollow (Kidding Slides)

  • Guests over 48” tall are NOT permitted on slides
  • Guests under 48” tall must be supervised by an adult
  • Parents may catch children at the bottom and exit landing area quickly
  • Feet first riding only; no head first or belly sliding allowed
  • Life jackets are permitted on this ride

 

FortMackenzie

  • The water bucket dumps over 700 gallons of water. Use caution when standing directly under the bucket area.
  • Running, hanging, or swinging on ropes is not permitted
  • No age/height limit
  • Please do not bend or cover hoses to spray guests on deck
  • Banging toys together is not permitted

 

ManitobaTubs

  • No jumping or diving
  • Climbing on rocks is prohibited
  • Children under 12 must be accompanied by an adult in the lower hot tub
  • Must be 21 or older to be in upper hot tub

 

Crooked Creek

  • Guests are not permitted on the island in the river
  • Piling/stacking tubes is not permitted
  • No rough play, flipping, or pushing of tubes
  • Life jackets are permitted

 

Thunder Bay(Seasonal Outdoor Pool)

  • Running, diving, rough play, shoulder riding and splashing are not permitted.
  • No dunking or hanging on basketball rims
  • No toys in pool (ex. Snorkels, tubes, etc.)
  • Do not shoot basketballs from outside the pool or designated area. 
  • Please do not “slam dunk” the ball or hang on the nets or rims.
  • No food or beverages in pool
  • Alcoholic beverages must stay outside the white fencing
  • Gates are exit only
  • Only authorized guests in cabanas
  • Breakable containers, coolers, and carry-in food or beverages are prohibited.
  • Protect your skin!  Use a waterproof sunscreen with at least SPF 15 – even when it’s cloudy.  And be sure to reapply it frequently.  Sunscreen is available for purchase at the Gift Shop.

 

Ellis & Associates Certified Lifeguards
In an ongoing effort to ensure guest safety and satisfaction, Great Wolf Resorts™ (GWR) has partnered with Jeff Ellis & Associates (E&A), a private, outside consulting firm specializing in aquatic risk management.  To keep our standards and practices at the highest levels possible, GWR will typically do a number of drills and skills tests during hours of operation.  In addition to this, Ellis & Associates will perform four unannounced operational audits per year at each facility, testing them in areas of professionalism, diligence in scanning techniques and rescue skills, as well as their ability to manage an aquatic emergency.  If you have any questions regarding our Risk Management Program, please feel free to contact an aquatic manager.

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