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Safety Guidelines

For your maximum safety and enjoyment while visiting our waterpark, please keep the following guidelines in mind.
Please obey the lifeguards at all times.  They are staffed so that you may experience our rides to the utmost enjoyment while remaining safe.
For your safety, the facility routinely conducts drills and Vigilance Awareness Training using under water mannequins and live actors to simulate emergency situations.  Don’t be surprised to see our lifeguards identifying and rescuing a lifelike mannequin rescue doll as this type of training prepares our lifeguards to better respond should an actual emergency occur.  For further information, see a waterpark manager.
The waterpark is exclusive to our guest use only.  Wristbands must be worn by anyone ages 3 and over entering the waterpark – no exceptions.

General Rules That Apply Throughout the Waterpark:

  • Please obey the rules provided by signs and staff.
  • Parents:  your child’s safety is a shared responsibility.  Lifeguards are provided for monitoring the safety of all guests and should not be considered supervision for your child. 
  • Children under the age of 18 should be accompanied by a supervising adult at all times.
  • Breakable containers, coolers, and carry-in food or beverages are prohibited.
  • Towels must stay in the waterpark.
  • Proper swim attire is required.  Denim and suits with rivets, buckles or zippers are not permitted.
  • Diaper wearing guests are asked to wear a protective swim diaper.  Please see a Pack Member for assistance.
  • Diaper changing facilities are located in the locker rooms.  Please do not use public areas.
  • Parents: take children to the restroom often.  Polluting pools causes an unhealthy condition.  Do not pee or poop in the pool. 
  • To keep our pools clean for everyone, please shower before and after using the pool.
  • Diving is not allowed in any pool.
  • U.S. Coast Guard approved life jackets are permitted.  All other inflatable devices are prohibited.  Courtesy life jackets are provided on a first come basis and must remain in the waterpark. 
  • Guests less than 48 inches tall and weak or non-swimmers should wear a life jacket.
  • Children under the height restriction may not ride on the slides with an adult (may not ride on the adult’s lap)
  • Great Wolf Lodge is not responsible for items lost, damaged or stolen.  Lockers are available for rent.
  • Guests with physical challenges should see the Aquatics Manager on Duty for assistance.  Wheelchairs and other devices can be utilized for access to the attractions but must be removed from water over 6 inches deep so as not to create an entrapment hazard for other guests.
  • Additional rules may vary for each attraction and are posted at each location.
  • For your safety, you should be in good health to ride. Only you know your physical conditions or limitations. If you suspect your health could be at risk for any reason or you could aggravate a pre-existing condition of any kind, DO NOT PARTICIPATE!
  • There are inherent risks in the participation in or on any amusement ride or attraction. You have a duty to exercise good judgment and act in a responsible manner while participating on the ride or attraction and to obey all oral and/or written warnings. You also have a duty to properly use all ride or attraction safety equipment provided.

Chinook Cove (Activity Pool)

  • Parents should accompany small children and weak or non-swimmers should wear a life jacket
  • Running, diving, rough play and splashing are not permitted
  • Climbing over center wall is prohibited
  • Flippers, snorkels, or toys are not allowed in the pool
  • Do not shoot basketballs from outside the pool or designated area
  • Please do not “slam dunk” the ball or hang on the nets or rims
  • Do not stand on the floats.  Excessive tipping or rocking is prohibited

Big Foot Pass

  • The Lily pads are a one-way activity and only one guest at a time per Lily pad
  • Guests under 48” tall must be accompanied by an adult and should wear a life jacket
  • No climbing on ropes
  • Guests must exit water area immediately after falling off pads (Guests cannot get back on or swim in this area)

AlbertaFalls(Tube Slide)

  • Guests must be 42” tall to ride or accompanied by an adult and able to maintain proper riding posture
  • Single riders may ride in a single inner tube or in the rear of a double inner tube
  • Single tube, one rider only.  Double tube, no more than two riders.
  • 250 lbs maximum on a single inner tube, 400 lbs maximum on a double tube
  • Correct riding position requires guests to remain seated in the hole, facing forward, and grasping the handles throughout the course of the ride.  Stopping, changing positions, or forming chains is not permitted.
  • Guests must exit splash pool quickly; steps for exit only (entering/sitting not allowed)
  • Life jackets are permitted on this ride

Caribou Creek

  • Guests under 42” tall must be accompanied by an adult
  • Guests are not permitted on the island in the river
  • No piling/stacking tubes
  • No rough play, flipping, or pushing of tubes
  • Life jackets are permitted

FortMackenzie

  • The water bucket dumps over 700 gallons of water. Use caution when standing directly under the bucket area.
  • Running, hanging, or swinging on ropes is not permitted
  • No age/height limit
  • Please do not bend or cover hoses to spray guests on deck
  • Banging toys together is not permitted

Otter Run (Body Slides)

  • One rider on slide at a time
  • Guests must be at least 42” tall to ride or supervised by an adult and able to maintain proper riding posture
  • Correct riding position requires guests to remain on their back, feet first with legs crossed at the ankles and arms crossed over the chest throughout the course of the ride.  Stopping, changing positions, or forming chains is not permitted.
  • Exit slides run-out quickly to the sides
  • Life jackets are permitted on this ride
  • Guests are not allowed to sit at the end of the slide

TotemTowers(Body Slides)

  • Guests must be at least 42” tall to ride or supervised by an adult and able to maintain proper riding posture
  • Correct riding position requires guests to remain on their back, feet first with legs crossed at the ankles and arms crossed over the chest throughout the course of the ride.  Stopping, changing positions, or forming chains is not permitted.
  • Guests must exit splash pool quickly; steps for exit only (entering/sitting not allowed)
  • Life jackets are permitted on this ride

Soak’N’Oak Springs (Kiddie Pool)

  • Guests must be less than 54” tall to play unless accompanied by a child
  • No running, jumping, or diving
  • Feet first sliding only.  One person at a time.
  • No lap riding
  • Water toys and furniture are not allowed in zero-depth pool

Whooping Hollow (Kiddie Slides)

  • Guests must be less than 54” tall to ride on slides
  • One person at a time
  • Remain seated feet first and in an upright position throughout the course of the ride.  Stopping, changing positions, or forming chains is not permitted.
  • Parents or guardians supervising their children must do so at a safe distance from the slide finale
  • Exit splash pool immediately upon entry

ManitobaTubs – Lower (Family)

  • No jumping or diving
  • No climbing on rocks
  • No lifeguard on duty.  Use at your own risk.
  • Proper swimming attire is required
  • Children under 12 must be accompanied by an adult in the lower hot tub
  • Infants, small toddlers, elderly guests, pregnant women, and guests with heart conditions or diabetes should not enter the hot tub without prior medical consent and permission from their doctor
  • Observe reasonable time limits (10-15 min).  Long or repetitive use may result in nausea, dizziness, or fainting.

ManitobaTubs – Upper (Adult)

  • Reserved for guests 21 and older
  • No lifeguard on duty.  Use at your own risk.
  • Proper swimming attire is required
  • Elderly guests, pregnant women, and guests with heart conditions or diabetes should not enter the hot tub without prior medical consent and permission from their doctor
  • Observe reasonable time limits (10-15 min).  Long or repetitive use may result in nausea, dizziness, or fainting.

Racoon Lagoon (Seasonal Outdoor Pool)

  • No jumping, running, or diving
  • No carry-in food or coolers allowed in outdoor pool area
  • No dunking or hanging on basketball rims or nets
  • Enter and exit the pool at designated areas only
  • “Piggy Back” or shoulder riding is not allowed
  • Children must be supervised at all times
  • Water toys are not permitted in the outdoor pool
  • Life jackets are permitted
  • Protect your skin!  Use a waterproof sunscreen with at least SPF 15 – even when it’s cloudy.  And be sure to reapply it frequently.  Sunscreen is available for purchase at the Gift Shop.

 

Ellis & Associates Certified Lifeguards
In an ongoing effort to ensure guest safety and satisfaction, Great Wolf Resorts™ (GWR) has partnered with Jeff Ellis & Associates (E&A), a private, outside consulting firm specializing in aquatic risk management.  To keep our standards and practices at the highest levels possible, GWR will typically do a number of drills and skills tests during hours of operation.  In addition to this, Ellis & Associates will perform four unannounced operational audits per year at each facility, testing them in areas of professionalism, diligence in scanning techniques and rescue skills, as well as their ability to manage an aquatic emergency.  If you have any questions regarding our Risk Management Program, please feel free to contact an aquatic manager.

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