Booking Policy

Deposit Policy: We are a pre-deposit resort. At time of reservation, we will charge your card for the first night's (or only night) lodging plus taxes and fees. Any remaining balance will be collected at check-in. Niagara Falls does not accept Personal checks. All reservations must be guaranteed with a credit card payment.

Cancellation Policy: 72 Hours Prior to Arrival Date to Receive Refund (less $40 processing fee).


Check-in 4 p.m. or as your room becomes available. We require guest checking in to be at least 21 years of age. The credit card holder, the credit card used at the time of booking (incase of incidental charges), and a photo ID is required upon check-in.


Check-out 11 a.m.


2-Night Minimum may apply for Weekends, Holidays and Premium Periods.


Rates are subject to change at any time without notice. Rates may increase during premium periods.

Group rates available on 10 or more rooms.




Great Wolf Lodge is a pet-free facility. Guests with pets will be asked to check out and will forfeit their deposit. A $150-$300 cleaning charge will also be applied.


Your family's safety is Great Wolf Lodge's number one priority. In order for us to continue providing our high safety standards, we require your full cooperation to abide by Great Wolf Lodge's fire safety regulations.


Smoking is not permitted in the suites.


Please be advised that cooking with the use of electrical heating appliances, except Great Wolf Lodge supplied appliances, is strictly prohibited in our guest rooms, balconies, patios, or any other location inside or outside Great Wolf Lodge property. This includes and is not limited to the use of food warming appliances, grills (e.g. electric, propane or charcoal), and any electrical device that Great Wolf Lodge deems unsafe. We ask that you take special note of this important safety and health regulation.


Important: Failure to abide by this Fire Code could result in your family being asked to vacate the room and leave the property without a refund. Failure to comply with these important property rules and area township laws may also lead to arrest and prosecution.


Great Wolf Lodge thanks you for your attention in this most critical safety matter.

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