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Sue Salvack Mundschau
Ordering gift cards through your website is a NIGHTMARE. I tried 3 times and it kept giving me an error message that I had the billing address wrong. I checked my credit card account and it shows pending transactions from Great Wolf, so you are obviously able to ping my account. I called customer service and he said the address has to be exact down to a space or period (and that he'd been getting a lot of calls about this problem). So I copied it EXACTLY as shown from my credit card company and got the same error message. We'll be moving on to options that don't charge $13 for shipping.
I am a strong believer in a company running it's self as they see fit. I am also a believer in giving my money to a business that has like minded values as or family, so I will not, and will recommend to the 7000 plus members of a local DFW conservative group I am associated with, to NOT do business with your company due to your policy against lawful concealed carry on your property.Posted from Facebook for Android