We are a family entertainment resort company that provides our guests with a high-quality vacation at an affordable price. We are the largest owner, operator and developer in the United States of drive-to family resorts featuring indoor waterparks and other family-oriented entertainment activities, based on the number of resorts in operation. We provide a full-service entertainment resort experience to our target customer base: families with children ranging in ages from 2 to 14 years old that live within a convenient driving distance from our resorts.
We deliver value to our guests by providing a fun family vacation experience. Our employees, called Pack Members, are an integral part of this experience and ultimately our success. Pack Members are guided by an extensive Company Culture, one aspect of which is our Mission: to Create Family Traditions, One Family At A Time. If you’ve been searching for a one of kind experience where you can have fun while helping families build traditions, then you’ve found the right opportunity!
Great Wolf Resorts, Inc. is an equal opportunity employer and supports a drug-free workplace.
Thank you for your interest in joining the Great Wolf Lodge team. To be considered for employment, job seekers must apply for a specific open position. A list of openings for which we are considering applications is below. We gladly accept applications 24 hours a day at the front desk or via e-mail at: concordemployment@greatwolf.com. If you require assistance in submitting an application please contact a HR Representative during regular business hours.
Click here to download an application.
Job Title: Lifeguard
Hours: Full Time Days (Weekends Required)
Salary Range: 8.00 per hour
Age: Must be 16 years of age to qualify for this position.
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FEEDBACK
What kind of clothing and footwear will we need? We recommend that you bring bathing suits, aqua socks or flip flops and a cover up for the 84-degree water park.
Are there laundry machines? No, we do not have laundry machines. We do have spinners in the waterpark to dry swimsuits.
Can I hook up my DVD or video game console using the TV in the suite? Yes, our TV's are compatible with most DVD and game consoles. We do have LodgeNet and pay-per view movies or games available to for purchase in your suite.
Can other people use the waterpark with us? Our waterpark is exclusively reserved for our guests. In the event you have visitors during your stay, a limited number of additional Visitor Passes (valid for one day only) may be purchased.
Check-in time begins at 4pm. However, you are welcome to play in the waterpark as early as 1pm. In the event that your room is not ready, we recommend that you pack a smaller bag with bathing suits and swim gear and leave the rest of your luggage locked in your car. Stop by the front desk to let us know you’re here and pick up your waterpark wrist bands. There are lockers, showers, and changing areas available for your use in the waterpark.
We require guest checking in to be at least 21 years of age. Photo ID is required upon check-in along with credit card for incidental charges.
What if I need to cancel my reservation? You will be refunded your deposit less a $25 processing fee so long as you cancel more than 72 hours prior to your arrival date. If your plans change at the last minute (or within those 72 hours), call us and we’ll try to rebook your trip for different dates. You would only forfeit your deposit if we couldn’t rebook your getaway at all.
What if bad weather prevents us from using our reservation? You will be refunded your deposit less a $25 processing fee so long as you cancel more than 72 hours prior to your arrival date. If your plans change at the last minute (or within those 72 hours), call us and we’ll try to rebook your trip for different dates. You would only forfeit your deposit if we couldn’t rebook your getaway at all.
I forgot a toothbrush & razor! Stop by the Buckhorn Exchange gift shop for toiletries.
Do you have an ATM? Yes, there is an ATM in every Great Wolf Lodge. Please ask a pack member where it is located.
Looking to book a room for a friend or a family member? If the cardholder is not present at checkin, a credit card authorizaiton form is required. Click here to download the credit card authorization form.
Can I get internet access? Wireless internet access is available throughout our Lodges, which you can access from your room or common areas. Also, wired access is also available at our Lodges that have Business Centers within our conference function space.
Can we bring pets? No, for the health and comfort of all of our guests, we do not allow any pets into the Lodge. Many locations can refer you to local pet hotels or boarding options.
When does the waterpark open? Hours can vary seasonally, so check your copy of “Lodge Life” at check-in.