As a company built by families, for families, Great Wolf Lodge feels it’s important to invest in long-term charitable giving to partners who share the values of our company. We feel it’s our responsibility to extend our mission of, “Creating Family Traditions, One Family at a Time,” by serving the communities we call home, and where our guests and employees live and work. We felt a strong tug to help support an organization that does just that – creates lasting memories and does good work for the children it serves.

That’s why Great Wolf Lodge is proud to partner with Big Brothers Big Sisters of America. For more than a century, Big Brothers Big Sisters have helped children reach their potential through professionally supported one-to-one relationships with proven results. By participating in their youth mentoring programs, Little Brothers and Sisters are:

  • More confident in their schoolwork performance
  • Able to get along better with their families
  • 46% less likely to begin using illegal drugs
  • 27% less likely to begin using alcohol
  • 52% less likely to skip school
How to Contribute to a Great Cause in Three Easy Steps

While our national and local partnerships with Big Brothers Big Sisters have many components, we’re most passionate about the possibility of helping them with crucial fundraising. Here’s how you can help us reach our annual goal of raising $1 million:

  1. Book a stay at any U.S. Great Wolf Lodge on www.greatwolf.com.
  2. Before you complete your reservation, choose to have just $5 added to your reservation, 100% of which will go directly to Big Brothers Big Sisters.
  3. Smile, knowing that just by booking some family fun for yourself, you’re helping children who might not have the same opportunity.
It’s great fun for a great cause.

Find out more about the amazing work done by Big Brothers Big Sisters of America
by visiting their web site at www.bbbs.org.

  
 

 

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Frequently Asked Questions
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Attire & Footwear

What kind of clothing and footwear will we need? We recommend that you bring bathing suits, aqua socks or flip flops and a cover up for the 84-degree water park.

Laundry

Are there laundry machines? No, we do not have laundry machines.  We do have spinners in the waterpark to dry swimsuits. 

DVDs & Entertainment

Can I hook up my DVD or video game console using the TV in the suite? Yes, our TV's are compatible with most DVD and game consoles.  We do have LodgeNet and pay-per view movies or games available to for purchase in your suite. 

Guests & Passes

Can other people use the waterpark with us? Our waterpark is exclusively reserved for our guests. In the event you have visitors during your stay, a limited number of additional Visitor Passes (valid for one day only) may be purchased.

Check-In Time

Check-in time begins at 4pm. However, you are welcome to play in the waterpark as early as 1pm. In the event that your room is not ready, we recommend that you pack a smaller bag with bathing suits and swim gear and leave the rest of your luggage locked in your car. Stop by the front desk to let us know you’re here and pick up your waterpark wrist bands. There are lockers, showers, and changing areas available for your use in the waterpark.



We require guest checking in to be at least 21 years of age. Photo ID is required upon check-in along with credit card for incidental charges.


 

Cancellations

What if I need to cancel my reservation? You will be refunded your deposit less a $25 processing fee so long as you cancel more than 72 hours prior to your arrival date. If your plans change at the last minute (or within those 72 hours), call us and we’ll try to rebook your trip for different dates. You would only forfeit your deposit if we couldn’t rebook your getaway at all.

Inclement Weather

What if bad weather prevents us from using our reservation? You will be refunded your deposit less a $25 processing fee so long as you cancel more than 72 hours prior to your arrival date. If your plans change at the last minute (or within those 72 hours), call us and we’ll try to rebook your trip for different dates. You would only forfeit your deposit if we couldn’t rebook your getaway at all.

Waterpark Hours

When does the waterpark open? Hours can vary seasonally, so check your copy of “Lodge Life” at check-in.

Toiletries

I forgot a toothbrush & razor! Stop by the Buckhorn Exchange gift shop for toiletries.

ATM

Do you have an ATM? Yes, there is an ATM in every Great Wolf Lodge. Please ask a pack member where it is located.

Credit Card Authorization Form

Looking to book a room for a friend or a family member?  If the cardholder is not present at checkin, a credit card authorizaiton form is required.  Click here to download the credit card authorization form. 

Internet / WiFi

Can I get internet access? Wireless internet access is available throughout our Lodges, which you can access from your room or common areas.  Also, wired access is also available at our Lodges that have Business Centers within our conference function space.

Pets

Can we bring pets? No, for the health and comfort of all of our guests, we do not allow any pets into the Lodge. Many locations can refer you to local pet hotels or boarding options.

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