Charlotte/Concord, NC 
Share. Learn. Ask.
Frequently Asked Questions
I am thinking of bringing my four granddaughters ages 14,11,11, and 8 - is the waterpark enough to keep them busy? How much is the teen arcade? Other suggestions from tween aged kids? Thank you.
Hi Pam! What a crowd you will have! We have taken children those exact same ages to the waterpark, and there is more than enough there to keep them busy. Northern Lights Arcade's prices are comparable to other arcades. You will need to purchase tokens in the arcade, and the games range anywhere from 1-4 tokens each. Other suggestions for them would be MagiQuest, which is an interactive adventure game within the Lodge. The MagiQuest store is on the 3rd level of the Lodge above the Grand Lobby, and they'll be more than happy to answer any questions you may have. gr8_space would be another option, but it is geared more towards the teenage crowd, and the minimum age requirement is 10 years-old. The girls can always head outside and play a round of Howl-In-One mini-golf! I hope you all have a great time, and thanks for your question!
I know that check in is not until 4pm and we can't use the waterpark until 1pm, but can we do the other things like the minigolf and arcade, etc. before then?
Yes you are welcome to play in the "dry" areas of the hotel prior to 1 pm. This gives you an opportunity to find your way around, check stuff out and get into the GWL frame of mind! Have fun
Does staying overnight give you access to all activities or are there extra charges? e.g. kids spa, game room, etc.
Staying overnight allows you access to the Concord waterpark for two days. There are a few activities (Story Time, Great Clock Tower show, and Cub Club) that are included in your stay as well. There are fees for Scooops Kids Spa, gr8_space, MagiQuest, and the Northern Lights Arcade. A Paw Pass can be purchased which will save you some money over buying everything individually.
The indoor waterpark is typically open from 10am to 8pm* daily. You may start using the waterpark at 1:00PM on the day of check in until close on the day of departure. Check in to your suite begins at 4:00PM; therefore, we recommend locking your luggage in your car and bringing in a small bag with your bathing suits so that you can begin playing in the park. Check out is at 11:00AM the day of departure but you may continue to use the waterpark and lodge amenities until close.
*Hours subject to change seasonally.
If kids designed your family room, it would probably look something like this. The bright lights of our sprawling, family-friendly arcade is packed with a variety of games designed to bring out the inner child in everyone. Plus, we've included exciting games of skill for the older kids, as well as fun games of chance for the little ones, meaning everyone can redeem tickets for prizes.
Asked by Pam from Todd on 5/10/2011
I am thinking of bringing my four granddaughters ages 14,11,11, and 8 - is the waterpark enough to keep them busy? How much is the teen arcade? Other suggestions from tween aged kids? Thank you.
Monica T. from Spartanburg, SC
Asked by Jami from Simpsonville on 3/16/2011
I know that check in is not until 4pm and we can't use the waterpark until 1pm, but can we do the other things like the minigolf and arcade, etc. before then?
Leslie H. from New York, New York
Asked by Jo from Reidsville on 7/11/2009
Does staying overnight give you access to all activities or are there extra charges? e.g. kids spa, game room, etc.
Leslie H. from New York, New York
The indoor waterpark is typically open from 10am to 8pm* daily. You may start using the waterpark at 1:00PM on the day of check in until close on the day of departure. Check in to your suite begins at 4:00PM; therefore, we recommend locking your luggage in your car and bringing in a small bag with your bathing suits so that you can begin playing in the park. Check out is at 11:00AM the day of departure but you may continue to use the waterpark and lodge amenities until close.
*Hours subject to change seasonally.
